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How automation simplifies patient collectionsHow automation simplifies...

Collecting payments from patients has always been tough. Confusing bills, missed reminders and affordability concerns often lead to delays. Billing teams get bogged down in follow-up calls and...

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Q&A: How can providers address challenges in the patient collections...

Improved automation and data-driven solutions are optimizing the patient collections process, even as providers face rising costs, shrinking reimbursements, looming changes to credit reporting, and an...

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Boost self-pay collections: Novant Health & Cone Health’s patient collections...

Collecting patient payments is an ongoing struggle. Bills are confusing, reminders go missed and patients can’t always afford to pay. Rising self-pay costs, new medical debt mitigation regulations,...

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Case study: Weill Cornell increases collections by $15M with Collections...

“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the...

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Improving patient collections: strategies and best practicesImproving patient...

A positive patient experience can quickly sour when difficult financial conversations enter the picture. High out-of-pocket costs and confusing medical bills make payments a sensitive issue for many...

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Patient billing and collection process in the revenue cyclePatient billing...

According to Experian Health’s State of Patient Access report, patients want two things when it comes to medical billing and collections: clear insurance information and accurate cost estimates. Yet,...

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How insurance Coverage Discovery helps maximize revenueHow insurance Coverage...

Since 2000, US hospitals have provided nearly $745 billion in uncompensated care. Many contributing factors lead to revenue losses. However, incorrect or missing patient insurance information is often...

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How healthcare providers can verify health insurance coverage without an...

Tracking down missing health coverage has always been challenging for providers, but proposed changes to the Affordable Care Act and Medicaid could make it even tougher. If the reforms take effect, as...

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Ways to measure patient collections in the revenue cycleWays to measure...

Prompt patient payment after service is a key factor in keeping revenue cycles on track. However, patients don’t always pay right away or in full. Despite around 90% of Americans having health...

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Is healthcare recession-proof? Boosting financial resilienceIs healthcare...

Key takeaways: The healthcare industry isn’t necessarily recession-proof, but revenue cycle leaders can take steps to build financial resilience. Financial resiliency strategies in healthcare should...

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