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What is revenue cycle management in healthcare?What is revenue cycle...
In the face of crisis, healthcare has undergone a transformative shift. The COVID-19 pandemic accelerated this revolution, pushing providers to embrace digital technology and innovative care models....
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Healthcare collections for mid-size providersHealthcare collections for...
Today’s patients are used to the seamless and transparent payment processes in retail services. It’s no surprise that they expect the same convenience with paying for healthcare. According to Experian...
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Strategies to boost self-pay collections for mid-size healthcare...
Self-pay collections are challenging for healthcare organizations of all shapes and sizes, but particularly for mid-size providers. Caught in an awkward middle ground, these organizations are often...
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How healthcare payment plans improve the patient experienceHow healthcare...
As more Americans feel the squeeze on their household budgets, paying for healthcare is a growing concern. A 2024 survey by Pew Research Center found that the number of Americans who rate their...
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How automation simplifies patient collectionsHow automation simplifies...
Collecting payments from patients has always been tough. Confusing bills, missed reminders and affordability concerns often lead to delays. Billing teams get bogged down in follow-up calls and...
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Q&A: How can providers address challenges in the patient collections...
Improved automation and data-driven solutions are optimizing the patient collections process, even as providers face rising costs, shrinking reimbursements, looming changes to credit reporting, and an...
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Boost self-pay collections: Novant Health & Cone Health’s patient collections...
Collecting patient payments is an ongoing struggle. Bills are confusing, reminders go missed and patients can’t always afford to pay. Rising self-pay costs, new medical debt mitigation regulations,...
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Case study: Weill Cornell increases collections by $15M with Collections...
“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the...
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Improving patient collections: strategies and best practicesImproving patient...
A positive patient experience can quickly sour when difficult financial conversations enter the picture. High out-of-pocket costs and confusing medical bills make payments a sensitive issue for many...
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Patient billing and collection process in the revenue cyclePatient billing...
According to Experian Health’s State of Patient Access report, patients want two things when it comes to medical billing and collections: clear insurance information and accurate cost estimates. Yet,...
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